Few people have impacted the day-to-day management of people and companies more than Ken Blanchard. A prominent, gregarious, sought after author, speaker, and business consultant, Ken is universally characterized by friends, colleagues, and clients alike as one of the most insightful, powerful, and compassionate men in business today.
When Ken speaks, he speaks from the heart with warmth and humor. His unique gift is to speak to an audience and communicate with the heart of each person as if they were alone together. Hs is a polished storyteller with a knack for making the seemingly complex easy to understand.
Ken's impact as a writer is far reaching. His best-selling book The One Minute Manager, co-authored with Spencer Johnson, has sold more that nine million copies worldwide and is still on the best-seller lists. The One Minute Manager has been translated into more that 25 languages and is regarded as one of the most successful business books of all time. In addition, Dr. Blanchard has written several other successful books, including five more within The One Minute Manager Library. He coauthored The Power of Ethical Management (1988) with Dr. Norman Vincent Peale. In 1992, he released Playing the Great Game of Golf, followed by Raving Fans: A Revolutionary Approach to Customer Service, coauthored with Sheldon Bowles. In 1994 Ken released We Are the Beloved, a book about his spiritual journey, and Three Keys to Empowerment (1999) with Alan Randolph and John Carlos, Managing by Values (1997) with Michael O'Connor, and Mission Possible: Creating a World Class Organization (1997) with Terry Waghorn. Gung Ho!, (1998) coauthored with Sheldon Bowles, has been on best seller charts since it release. Ken's latest book leadership by the book, coauthored with Bill Hybels and Phil Hodges is sure to make many best-seller lists.
Blanchard is chief spiritual officer of The Ken Blanchard Companies, Inc., a full-service, global management training a consulting company that he and his wife, Dr. Marjorie Blanchard, founded in 1979 in San Diego, California. His also visiting lecturer at his alma mater, Cornell University where he is a trustee emeritus of the Board of Trustees. Ken is Co-Founder of The Center For Faith Walk Leadership that is dedicated to help leaders walk their talk in the marketplace.
Dr. Blanchard has received several awards and honors for his contributions in the field of management, leadership, and speaking. In 1991 the National Speakers Association awarded him its highest honor, the "Council of Peers Awards of Excellence." In 1992 Dr. Blanchard was inducted into the HRD Hall of Fame by Training magazine and Lakewood Conferences, and he also received the 1992 Golden Gavel Award form Toastmasters International. In 1996, Ken received the distinguished Contribution to Human Resource Development Award from the American Society of Training and Development.
Program Overview
CREATING RAVING FANS: Satisfied Customers Just Aren't Good Enough
Successful organizations have on common, central focus: customers. It doesn't matter if it's a business; a professional practice, a hospital, or government agency, success comes to those, and only those, who are obsessed with looking after customers. Based on his best selling book Raving Fans, coauthored with Sheldon Bowels, this program focuses on three critical steps for developing "raving fans" and loyal customers. Your organization must first DECIDE what you want to do with customers. Since you can't be all things to all people, it is best to focus on the things that your company does well. Next, you must DISCOVER what it is your customers really want within that framework. Learn to listen to their needs and innovate to get those needs met. The third step is to DELIVER PLUS ONE PERCENT. The key is to consistently deliver what you promise and a little more.
MISSION POSSIBLE: Creating a World-Class Organization While There is Still Time.
Constant change is a way of life in business today. To stay competitive, you not only have to pay attention to what you are doing now to perform better, but what you have to do tomorrow to stay competitive is the future. Mission Possible offers the kinds of ideas that change the world. Dr. Blanchard's mission and yours, should you choose to accept it, is to not only make yourself and your business thrive in an era of rapid change, but to help your company become a world-class organization. Thought his unique people-centered philosophy and wealth of insight, Ken will demonstrate how the seemingly impossible is now doable. In his unique style, Dr. Blanchard will teach you: THE FIVE CHARACTERISTICS OF EFFECTIVE ORGANIZATIONS, THE IMPORTANCE OF MANAGING THE PRESENT WHILE PREPARING FO THE FUTURE, and THE NEED TOHAVE EMPOWERED EMPLOYEES ON EMPOWERED TEAMS.
EVERYONE'S A COACH: You Can Inspire Anyone to be A Winner.
Ken Blanchard relates the exciting concepts from his best-selling book Everyone's a Coach, coauthored with Don Shula, former head coach of the Miami Dolphins and the winningest coach in professional football history. This presentation is a must for everyone charged with the task of helping others perform better. Today, the pressure is on for people to perform at their best. Therefore, there has never been a greater need for effective coaching. Everyone is a coach in some aspect of their life. There are people out there who need your help. No matter how good you are at coaching others, you can improve your ability.
This presentation is organized into a simple acronym: C.O.A.C.H. C - conviction driven, O - over preparation, A - audible-ready, C - consistence, H - honest-based. The advice in this presentation can give you invaluable tools to help others be their best. Ken Blanchard and Don Shula are available to do this program together.
GUNG HO! Turning People on in Your Organization
This uplifting and inspirational presentation is based on GUNG HO!, Ken Blanchard's latest best-Selling book, coauthored with Sheldon Bowles (coauthor of Raving Fans). Ken will share three simple truths, based on Indian folklore and nature, that offer foolproof management tools to increase productivity by fostering excellent morale in the workplace. Ken will show you how to energize your employees with THE SPIRIT OF THE SQUIRREL Worthwhile Work, THE WAY OF THE BEAVER In Control of Achieving the Goal, and organization and help you stay on top in today's ultra-competitive world.
Ken has recently worked with:
General Motors
Hershey Chocolate
Baxter Health Care
International Health & Racket Assoc
Florida Power & Light
Dyson McKesson
America Online
Publix
National Restaurant Association
Amway
Chic-fil-A
American Golf
Baltimore Gas & Electric
US Chamber of Commerce
Konica
Gap, Inc.
The Indus Group
Telecheex
GTE
Talbot's
Eastman Kodak
Stop & Shop
The Ritz Carlton
Energy Corp
Texas Instruments
Avery Denison
Ram Mobile Data
Signature Flight
Kmart 
Motivational speaker
